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Civil Service Career Pathways 

AFSCME Civil Service Pathways Toolkit 

Facilitating Access to Civil Service

Understaffing our state, county, and municipal agencies is overburdening our civil service workforce and threatening the quality of services to the public. Facilitating Access to Civil Service is a comprehensive toolkit designed to provide you with information, research strategies and potential solutions that will support you and your members’ efforts to streamline the hiring process without risking the fundamental elements and integrity of your civil service system. 

Below is a preview of the areas covered in the toolkit. Start by understanding Our Challenge and Opportunity around civil service. Next, review Know Your Civil Service System, Gathering Facts and Forging Partnerships to make sure you have the right foundational information and outside relationships needed to be successful. When you are ready, move to the Recruitment & Hiring Strategies, Civil Service Exam Strategies , and Development & Advancement Strategies materials to see a menu of strategic approaches and pick the one(s) that make the most sense for your needs. Use Resources to quickly access any referenced tools.   

You must register here to request access to download this toolkit. You will receive a confirmation email from icenter@afscme.org. 

Foundations

  1. Our Challenge and Opportunity

  2. Know Your Civil Service System

  3. Gathering the Facts

  4. Forging Partnerships

Recruitment & Hiring

5. Reducing Applicating Processing Times 

6. Weed Out Implicit Bias in Recruitment and Hiring 

7. Skills-Based Hiring and Talent Development

 

Civil Service Exam Strategies

8. Civil Service Exam Frequency, Testing Centers and Hiring List 

9. Civil Service Exam Fees 

10. Civil Service Exam Design 

Professional Development and Advancement

11.  Career Advancement Strategies

12. Opportunities for Continuing Education and Professional Development 

13. Career Transition Resources 


Resources

Vacancy and Hiring Data 

Skills-Based Hiring FAQ 

Contact Us

We are here for you! Please contact us at research@afscme.org if you have a question, concern, or request regarding workforce development.